Customer Support
When you purchase Qedit, customer support is included for the first year. After the first year, there is a yearly Maintenance fee. If you are a Right-to-Copy user at a branch of a larger company, you have two options. If you pay only the one-time Extra CPU surcharge, then you must obtain your support from your own corporate resources. If you wish to have support at your own location, you may obtain this by also paying the regular Maintenance fee. With this yearly support for Qedit, you are entitled to call with questions. Service also supplies you with a yearly update to Qedit.